How it works

Support, made simple

Remote-first support, with on-site visits when you need hands-on help. Here's what to expect from day one.

Pick a plan

Choose Core, Pro, or Max based on how much support your PC or Mac needs each month. No lock-in contract.

We set you up in person

Every new customer gets a first on-site setup visit, on any plan. We come to you, audit your device, and get your plan active.

Get remote support

Call or message us. Most issues are diagnosed and fixed remotely, same day, within your plan's response time.

Book an on-site visit

For anything hands-on, a technician comes to you within your plan's included visits.

Stay ahead of problems

Pro and Max plans include regular security check-ups so small issues get caught before they cost you.

Response times

Guaranteed, not best-effort

Core and Pro: 4 hours. Max: 2 hours, 7 days a week.

Safe hands

Who's coming to your door

Police-checked

Background-verified before we ever enter your home.

Fully insured

Public liability cover on every job we do.

ABN registered

A legitimate, registered Australian business.

Satisfaction guaranteed

Not happy with onboarding? Your fee is refunded.

Pick the plan that fits, or call and we'll help you choose.